WELCOME TO ELITE HANDICRAFTS
By accessing this website you agree to these terms and conditions. If you do not agree to be bound by these terms and conditions you may not use or access this website. The website www.eliteandicrafts.com is provided solely for your personal use. You may not use this website for any commercial purpose.

1. Online Shopping
1.1 Every care has been taken to ensure that the photographic representation, description and specification of each product is accurate. However, while the reproduction of colors is a close representation, a slight variation in the actual goods may occur. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Before you place an order you should read these terms and conditions carefully as they contain important information about your order.
1.2 By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. By placing an order you confirm that you are the person referred to in the Billing details.
1.3 Visitors under the age of 18 should not register with this website or submit any information to us.

2. Acceptance of your order
2.1 You can place an order online.
2.2 Non-acceptance of an order may be a result of one of the following:
The product you ordered being out of stock.
Our inability to obtain authorization for your payment.
The identification of a pricing or product description error.
Failure to meet the eligibility to order criteria set out in the Terms and Conditions
2.3 Online Order Confirmation
2.3.1 Shortly after you have placed an order with us an email will be sent to you acknowledging the exact details of your order. Should you not receive an acknowledgment within 5 business days, please contact Team Elite handicrafts at cc@eliteandicrafts.com
2.3.2 Acceptance of an order placed by you online and the completion of the contract between you and Elite Handicrafts will take place when your order is dispatched.
2.3.3 Our Elite Handicrafts Customer Care team are available on email us at cc@eliteandicrafts.com and respond to all your queries within two working days.
2.3.4 Your e-mails may be stored for security and service monitoring purposes.

3. Payment Method
3.1 We only accept payment for orders in ‘$’ United States Dollar and Indian Rupee.
3.2 We accept payment by Paypal. For security policies, please visit www.paypal.com
3.3 If you choose to pay for an item using a payment card with a foreign currency denominated account, the account will still be taken in ‘$’ (USD) at the conversion rate applied by the relevant payment scheme at the time of processing your order by Paypal.
3.4 Please note, we cannot guarantee the security of data which you send us by email. Accordingly, please do not send us payment information using email. For details of the security measures we employ please read our Security and Privacy policy.
3.5 Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorized access to the personal and transactional information you provide us when placing an order.
3.6 Please note that Elite does not accept cash, cheques, as payment methods. We have found that some card companies show the initial request and the later charge as two separate entries, please be assured that we only charge your card once and that any ‘second’ charge is only temporary and will shortly disappear. If you have any further queries, please contact your bank/card issuer/paypal
PLEASE REFER TO THE CURRENCY CONVERTER LINK GIVEN BELOW TO KNOW THE PRICE OF AN ITEM IN THE CURRENCY YOU WISH
http://www.xe.com/ucc/

4. Pricing Policy
4.1 All prices shown on the website are in ‘$’ United States Dollars and are inclusive of VAT, where applicable. Prices may change and offers may be withdrawn at any time.
4.2 Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we may treat your order in respect of the incorrectly priced item as cancelled.

5. Product Availability
We feature products on our website that have been carefully selected for Online Shopping. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the earliest by email address you provided when placing your order. If we cannot contact you or receive no response to an email we send to you, we will cancel the part of your order that is unavailable or incorrectly priced, and will continue to process the remaining items on your order (where applicable). All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces and substitutions will only be made with your prior consent. If a replacement item is of greater value you will be liable to pay for the difference in values.

6. Delivery Information
See Delivery information.

7. Liability and Indemninty
7.1 We do not exclude or limit our liability or the liability of any other person for fraudulent misrepresentation or for death or personal injury resulting from our or their negligence. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use or misuse of the website or customer services. We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website or customer services (including without limitation, any such loss arising out of or in connection with any order placed on the website whether or not accepted by us).
7.2 You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.
7.3 We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

8. Jurisdiction
The website is controlled and operated from New Delhi, India. These Terms and Conditions and all matters connected with any order you place on our website are governed by Indian law and you agree to submit to the exclusive jurisdiction of the New delhi courts in relation to all matters connected with or arising out of the website or your use of customer services or any order you place on the website.

9. General
9.1 We may change these Terms and Conditions at any time. If any of these terms and conditions is invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.
9.2 We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
9.3 If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

10. Customer Support
Please contact team Elite handicrafts for all of your queries at cc@eliteandicrafts.com

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